Privacy Policy
At LUXOver Lighting, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website, request a consultation, or interact with our services. LUXOver Lighting provides permanent architectural lighting solutions throughout North Metro Atlanta and is committed to maintaining the trust of our customers and website visitors.
Information We Collect
When you visit our website, contact us, or request a consultation, we may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Information about your lighting project
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral sources
This information helps us improve our website, services, and customer experience.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and consultation requests
- Provide estimates and proposals
- Schedule appointments and installations
- Communicate regarding services and projects
- Improve website performance and user experience
- Send marketing communications, promotions, or updates (you may opt out at any time)
- Maintain security and prevent fraud
- Comply with legal obligations
Text Messaging and SMS Communications
If you provide your mobile phone number, you may receive text messages related to your consultation request, project updates, appointment reminders, customer service communications, or marketing messages if you have opted in.
Message frequency may vary. Standard message and data rates may apply.
You may opt out of receiving marketing text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
We do not sell or share mobile phone numbers with third parties for their marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve functionality and understand how visitors interact with our website.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Support marketing and advertising efforts
Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
Third-Party Services
We may use trusted third-party service providers to help operate our business, including:
- Website hosting providers
- Analytics platforms
- CRM and customer management software
- Email marketing platforms
- Advertising and remarketing services
- Payment processing providers
These providers only receive the information necessary to perform their services and are expected to maintain appropriate security measures.
Sharing of Information
We do not sell your personal information.
We may share information only in the following circumstances:
- With service providers assisting us in operating our business
- When required by law, court order, or legal process
- To protect our legal rights, property, customers, or business operations
- In connection with a business transfer, merger, acquisition, or sale of assets
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we take security seriously, no website or electronic transmission can be guaranteed 100% secure. We encourage users to exercise caution when transmitting information online.
Your Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- Accessing the personal information we maintain about you
- Requesting corrections to inaccurate information
- Requesting deletion of personal information, subject to legal obligations
- Opting out of certain marketing communications
To exercise any of these rights, please contact us using the information below.
Email Communications
If you subscribe to our newsletter or receive marketing communications from us, you may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Please note that we may continue sending service-related communications regarding active projects or inquiries.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website and services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13. If we become aware that information from a child has been collected, we will take appropriate steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality. Updates will be posted on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
LUXOver Lighting
132 Overlook Circle
Canton, GA 30115
Phone: 678-331-7757
Website: luxoverlighting.com
By using our website, you acknowledge that you have read and agree to this Privacy Policy.